Frequently Asked Questions

Hotel policy & Booking conditions

Here are some of the reasons we offer to trust us by booking through our website:

Best price and exclusive tariffs on our website
Warranty will not find lower prices on any other website.

Real time availability
For all rooms in all our hotels and immediate booking confirmation.

Security in your transaction
We use a security protocol with the highest standards.

Privacy Policy
We care about the privacy of your personal data are not used if you tell us your desire so.

Booking confirmation by e-mail / SMS
You will receive an email confirmation with the reservation and if you wish, you may request that we get by leaving your mobile phone SMS.

Cancellation of booking
To cancel your reservation can be done through email to receive confirmation from there for his private use has a link to cancel your reservation.

Modification of booking
You can change your dates or other details of your reservation through the confirmation email, or please contact the hotel where you made your reservation.

  • Check-in: 16:00 - 23:00 hours
  • Check-out: 07:00 - 12:00 hours

Cancellation/ prepayment

  • Cancellation and prepayment policies vary according to room type & offer.
  • Please enter the dates of your stay and check the conditions of your required room.

Children

  • All children are welcome.
  • All children under 3 years stay free of charge when using existing beds. 
  • All children under 2 years stay free of charge for children's cots/cribs. 
  • There is no capacity for extra beds in the room.
  • The maximum number of children's cots/cribs in a room is 1.