Located Right in the Heart of the City

Overlooking Kilkenny Castle 

Frequently Asked Questions

To follow are some of our Frequently Asked Questions 

Please see to follow 

Why Book Direct via Official Website for Kilkenny River Court Hotel ?

Best price and exclusive tariffs on our website Kilkenny River Court Hotel you will not find lower prices on any other website.

Real time availability - For all rooms in all our hotels and immediate booking confirmation.

Security in your transaction - We use a security protocol with the highest standards.

Privacy Policy - We care about the privacy of your personal data are not used if you tell us your desire so.

Booking confirmation by e-mail / SMS - You will receive an email confirmation with the reservation and if you wish, you may request that we get by leaving your mobile phone SMS.

How do I make a Reservation?

You can phone the hotel directly on +353 56 7723388 or email reservations@rivercourthotel.com

Book online Kilkenny River Court Hotel Official Website 

Click here to view all of our Special Offers 

Is Parking Available ?

As one of the most central city centre Kilkenny hotels, we are very proud to have secure on-site parking facitilies for all guests Kilkenny River Court Hotel.
Complimentary parking for our guests.

  • Entrance to the car park is via the archway entrance at John Street Bridge, Kilkenny. Please use entrance arch to enter the hotel and exit arch to exit the hotel. Both are signposted
  • Guests then proceed to take a ticket at the barrier and this can then be validated at Reception so that you can come and go as you wish during your stay.
  • Up to 200 Car parking spaces are available to the front of the Hotel, to the rear & there also in an overflow carpark located at the back of the Hotel for guests to use.

Is Internet Available ?

Guests can avail of complimentary WIFI throughout the hotel for the duration of their stay. 

Is Smoking Permitted ?

The Kilkenny River Court Hotel operates a non smoking policy throughout the hotel however we do have a spacious outdoor Terrace area with seating where smoking is permitted 

What Time is Check In & Check Out?

Check in time is from 4pm until 11pm. Late Check in can be arranged on request

Check Out Time is 12 noon. Late Checkout may be arranged and is subject to availability at the time of request. There will be a late check out fee applied and you will be advised of this at the time of booking

Do I Need a Credit Card to make a booking ?

A Credit Card or Debit Card is required for all reservations to guarantee your booking until you arrive at the hotel. 

Your card will not be charged and you may choose to pay by cash on arrival too. 

If you cancel your reservation outside of our hotel policy cancellation period your card will be charged for the first nights accomodation only. 

Any queries on this please call us on 056 7723388. All booking conditions will be explained in detail at the time of booking. 

What Time is Breakfast Served ?

Buffet Breakfast is Served in the Riverside Restaurant

Monday to Friday 7am to 10am 

Saturday & Sundays & Bank Holidays 8am to 10.30am

How do I get to the Hotel ?

The Kilkenny River Court Hotel is located beside Johns Bridge 

Using the Castle as a landmark, the hotel is directly across the river from the Castle. Entrance to the hotel is via the archway just over the Bridge on your right coming from the Parade/Rose Inn Street.

Two archways lead into the car park; this is the main and only entrance. Matt the Millar’s Pub is located directly across the road from the Hotel entrance or the Famous Langtons is located a few doors down on John Street. 

If approaching from John Street and you pass Langtons on your left the hotel archway entrance is a few doors up on your left. 

Please note one archway for entrance to hotel and the other is for exit only all clearly signposted. 

For Full Directions please click here http://www.rivercourthotel.com/en/kilkenny-hotels/  

Can I leave my luggage before I check in and after I checkout ?

Yes you can leave your luggage with us and we will look after it whilst you enjoy a visit around Kilkenny City 

Do you serve Lunch & Dinner in the Kilkenny River Court Hotel

Yes we do 

The Riverview Bar is open throughout the day serving delicious bar food and also offers dining al fresco and Afternoon Tea Daily 

The Riverside Restaurant is open for Dinner Daily from 6pm and offers a delicious Early Bird Menu from only €20 for two courses 

Click here for more information on Dining at the Kilkenny River Court Hotel 

Are Children Welcome at the Kilkenny River Court Hotel ?

Yes children are most welcome at the Kilkenny River Court Hotel 

  • All children under 3 years stay free of charge when using existing beds.
  • All children under 2 years stay free of charge for children's cots/cribs.
  • There is no capacity for extra beds in the room.
  • The maximum number of children's cots/cribs in a room is 1.

Click here for more information on Family Rooms & Family Breaks at the Kilkenny River Court Hotel

Does the Hotel have an Exercise Room ?

The Hotel has an excercise room which will be available for us shortly. Please phone hotel reception 056 7723388 for more information 

How do I use a Voucher to make a reservation?

To make a reservation using a gift card or gift voucher please call our reservations team on 056 7723388 or email us on reservations@rivercourthotel.com 

You will need to have your voucher at hand and please quote the reference number in your correspondance. Your voucher will be required on check in as a method of payment 

What is the Kilkenny River Court Hotels Cancellation Policy ?

To cancel your booking free of charge we require 48 hours notice. If you cancel your booking less than 48 hours before arrival you will be charged for the first nights accomodation. This applies to bookings made directly on our own hotel website. If you make your booking via a third party site please consult with them directly on their own cancellation policy.

Group Booking Cancellation policy differs and will be communicated at the time of booking

How do I make a Group Booking ?

To make a group booking please call reservations directly and we will be able to look after you and your group requirements. Tel 056 7723388 or email reservations@rivercourthotel.com with your detailed request 

Does the Kilkenny River Court Hotel accept Pets ?

We accept Guide Dogs only 

What are the General Services available to avail of during my stay ?

For your convenience during your stay
Room service, Packed lunches, Vending machine (drinks), Vending machine (snacks), 24-hour front desk, Luggage storage, Babysitting/child services, Laundry, Dry cleaning, Ironing service, Trouser press, Meeting/banquet facilities, Business centre, Fax/photocopying, Bridal suite.

Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout, Designated smoking area

Is the Hotel Wheelchair Accessible ?

Yes the Hotel is Wheelchair accessible and we have allocated wheelchair accessible care parking spaces in front of the hotel

All areas on the ground floor of the hotel are wheelchair accessible and within close proximity to each other 

We have lifts to our bedrooms and specific rooms that are allocated and accessible for wheelchair users. To book these rooms please call us on 056 7723388

I have a special request, who do I speak to?

Every stay at the Kilkenny River Court Hotel is special and we are here to not only meet your expectations but exceed them too 

To request items such as a deluxe room, travel cot, wheelchair accessible room, family rooms, interconnecting rooms, specific dietary requirements or anything at all please call our reservations team 056 7723388. We would be happy to assist. We cannot always guarantee availability but we will do our very best so please do get in touch as soon as possible 

I'm thinking of proposing, can you help in making it special?

Yes we can!!!! you have chosen one of the most beautiful hotels to ask the big questions 

Couple of Ideas to think about 

  • Book a Deluxe Room overlooking the Castle with a nice backdrop 
  • View our outdoor Terrace Area overlooking Kilkenny Castle on the banks of the River Nore 
  • Let us know an approximate time you plan to do this and we can assist in taking a video and pictures for you to keep as a memory 
  • Book a table for Dinner in the Restaurant and we will make it very special for you both 
  • Prosecco, Chocolates & Flowers to the room on arrival or delivered during dinner 
  • Book a musician to play in the backround - set the scene, pop the question while we pop the champagne for you both!

When you make your booking please let us know and we will help you to make it truly magical for you both

Contact Reservations on Tel 056 7723388 

How do I get a copy of my Bill

Please email reservations@rivercourthotel.com

What is the Fax Number for the Kilkenny River Court Hotel

It is 056 7723389

What is the Telephone Number for the Kilkenny River Court Hotel

It is 056 7723388